Improving patient satisfaction – How Toyota would do it?
Survey rage Measuring patient satisfaction and using surveys is getting increasingly popular in US healthcare. If you work for a hospital, physician practice or even a private clinic, you would have...
View ArticleHealthcare Metrics Vol. 2: Physician rankings
Emerging trends in healthcare: Physician Ranking systems A previous post, on this site briefly touched on ‘Zagat survey style’(for those not familiar, the Zagat survey rates restuarants in the US and...
View ArticleFive innovative strategies for improving patient flow in hospitals
The benefits of improving patient flow go way beyond reducing wait times. While most healthcare administrators tend to focus on reduced diversions (in the ED), elopments, elective surgery...
View ArticleUPMC team talks about smart room project!
We had previously featured an article on this site on the Smart patient room innovation at the Univ. of Pittsburgh Medical Center. Since, then we have talked to David Sharbaugh(DS), the leader of the...
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